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Privacy Policy

Wine Tourism Domaine des Perchés

1. Introduction
This privacy policy outlines how Domaine des Perchés collects, uses, protects, and shares personal data of visitors to its website www.domainedesperches.wine, and information collected through wine tourism bookings made via https://oenotourisme.domainedesperches.wine.
Domaine des Perchés is committed to protecting users’ privacy in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

2. Data Controller
The data controller is:
SARL Domaine des Perchés
Address: 1 Arnaud Jouan Sud, 33410 Cadillac-sur-Garonne, France
Email: contact@domainedesperches.wine
Phone: +33 (0)5 57 98 71 60

3. Data Collected
We may collect the following data during your browsing and when making a reservation:

  • First and last name

  • Email address

  • Phone number

  • Reservation details (date, number of participants, pricing)

  • Payment data (processed securely via third-party platforms and not stored by the Domaine)

  • Technical browsing data (cookies, IP address)

4. Purposes of Data Collection
Collected data is used to:

  • Manage your reservations and send confirmations

  • Contact you in case of changes or cancellations

  • Respond to inquiries via the contact form

  • Improve website functionality and user experience

  • Fulfill legal and regulatory obligations

  • Send promotional offers or news only if you have explicitly consented, by ticking the box “I wish to receive information and promotional offers from Domaine des Perchés by email.”

5. Legal Basis for Processing
Data processing is based on:

  • The execution of the reservation contract between you and the Domaine

  • Your consent, particularly for receiving marketing communications

6. Data Retention Period
Data is retained for the duration necessary to manage the reservation, then archived for up to 3 years in accordance with legal obligations. It is then deleted or anonymized.

7. Data Sharing
Your data is not sold or shared for commercial purposes. It may be shared only with third-party service providers required to manage bookings (hosting provider, payment platform), under confidentiality agreements.
Data may be hosted or processed by our provider Wix.com Ltd., on servers located within the European Union (Ireland) and, in some cases, in Israel or the United States. These transfers are governed by Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring adequate data protection under the GDPR.

8. Data Security
Domaine des Perchés and its partner Wix implement technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

9. Cookies
Our website uses cookies to enhance navigation, analyze usage, and personalize certain content. You can manage your cookie preferences through your browser or via the cookie banner displayed on your first visit.

What are cookies?
Cookies are small data files placed on your device by the website's server during browsing. They help identify you, remember your preferences, and ease navigation.
Most websites use cookies, and our Site is no exception.

Purposes of Cookies:
We use cookies and similar tracking technologies to:

  • Offer a better user experience (e.g., by displaying personalized content)

  • Store your preferences (country, language)

  • Ensure site security and prevent fraud

  • Measure and improve our services

  • Work with partners and assess marketing campaigns

Types of Cookies Used:

  • Essential cookies: Necessary for navigation and core functionality (e.g., session management, cart). These do not require consent.

  • Analytics cookies: Help analyze traffic and improve content. They collect anonymous data and do not identify users.

  • Functional cookies: Remember preferences like location, language, and search filters for a more personalized experience. These do not track across other sites.

  • Marketing cookies: Serve personalized ads based on your interests. They track browsing habits and share data with third-party advertisers. These are subject to user consent.

You can accept or refuse optional cookies by category via our Cookie Settings tool.

Note: If you delete or disable cookies, some features of the Site may not function correctly.
You can also manage cookies via your browser settings. Some useful links:

  • Google Chrome

  • Apple Safari

  • Mozilla Firefox

Cookie retention periods:

  • Cookies not requiring consent are retained for up to 13 months from your first visit.

  • Cookies requiring consent are retained for up to 6 months after consent is given.

10. Marketing Communication (Newsletters & Offers)
If you opted in during booking or site registration, we may use your data (name, surname, email) to send:

  • Domaine news

  • Event invitations

  • Promotional offers

  • Other communications relevant to business development

You may withdraw consent at any time:

11. Your Rights
In accordance with the GDPR, you have the right to:

  • Access your data

  • Rectify incorrect data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

To exercise these rights, please contact: contact@domainedesperches.wine

12. Policy Updates
This policy may be updated at any time. The latest version is always available on our website. In the event of significant changes, you will be notified via email.

13. Supervisory Authority
If you believe your rights are not being respected, you can lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés): https://www.cnil.fr

Thank you for your trust in Domaine des Perchés!

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